Shipping policy
Shipping Policy – Ajn-enterprises.com
At Ajn-enterprises.com, we are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully to understand how your order will be processed and delivered.
📦 Shipping Charges
-
A flat Delivery Charge (DC) of PKR 200 is applied to all orders across Pakistan.
-
Shipping charges are clearly mentioned at checkout before you complete your purchase.
⏱ Order Processing Time
-
Orders are processed within 1–2 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Delivery Time
-
Estimated delivery time is 3–5 business days, depending on your location.
-
Remote or rural areas may require additional delivery time.
📍 Delivery Coverage
-
We currently deliver all over Pakistan.
-
Delivery timelines may vary due to courier service limitations, weather conditions, or unforeseen circumstances.
📞 Order Tracking
-
Once your order is shipped, tracking details will be shared (if applicable) via WhatsApp, SMS, or email.
-
You can contact our support team for order updates at any time.
❗ Delays & Issues
-
While we strive to meet delivery timelines, Ajn-enterprises.com is not responsible for delays caused by courier services, natural events, or incorrect address details provided by the customer.
🏠 Incorrect Address
-
Please ensure your shipping address and contact details are accurate.
-
Any additional cost due to incorrect or incomplete address information will be the customer’s responsibility.
📦 Damaged or Missing Items
-
If you receive a damaged package or missing item, please contact us within 24 hours of delivery with clear images or proof.
-
Claims after this period may not be entertained.